Operations
Property & Data Centre Operations Agent
Connected to BMS, IoT, work orders, contractors, energy and tenant complaints. The agent detects the anomaly, diagnoses the likely cause, dispatches the right contractor, keeps the tenant informed and verifies the fix.
Open work orders
184
-22%Autonomously closed
68%
+9ptAvg resolution
3.4h
-1.9hEnergy saved (30d)
9.4%
+2.1ptIncident stream
Detect → diagnose → act → verify
HVAC · AHU-14CapitaSpring · WO-8841 · detected 08:12AI executing
Diagnosis
Supply air temp drift, likely clogged filter + valve stictionAction taken
Ticket raised, contractor Ecolink assigned, tenant notifiedConfidence91%
Escalator E7ION Orchard · WO-8838 · detected 07:41Scheduled
Diagnosis
Step chain vibration above thresholdAction taken
Preventive service scheduled 23:00, barrier signage orderedConfidence84%
Cooling · Hall BNavi Mumbai Data Centre · WO-8833 · detected 06:02Needs approval
Diagnosis
Cooling efficiency -7% over 14 days, CRAH-3 airflow restrictionAction taken
Action plan drafted, NOC approval requestedConfidence76%
Lighting · Block 9ITPB Bengaluru · WO-8829 · detected YesterdayClosed
Diagnosis
Schedule mismatch with occupancy sensorsAction taken
Schedule rewritten, 6.2% lighting load reduction verifiedConfidence96%
Energy vs baseline
Indexed portfolio consumption, AI interventions applied
14 interventions modelled across HVAC schedules, chiller staging, lighting and peak-load shifting. Estimated annual saving: S$4.1M.
Data centre halls
Power, cooling and PUE across India & Europe
NM-AOptimal
1.31
PUE
78%
Load
23.1°C
Cold aisle
NM-BWatch
1.42
PUE
84%
Load
24.6°C
Cold aisle
HYD-AOptimal
1.29
PUE
71%
Load
22.8°C
Cold aisle
CHN-AOptimal
1.35
PUE
66%
Load
23.4°C
Cold aisle
BLR-BAction
1.48
PUE
91%
Load
25.2°C
Cold aisle
Operations intelligence
Eight-week operating trend · demonstrative data
Live model
Signals processed
644
Auto-resolved
79%
Human handoff
12%
Autonomy trajectory
Auto-resolved versus human handoff